Yuma is capable of handling customer order inquiries. Need to edit or cancel an order? Yuma can autonomously handle those requests as well.

Yuma seamlessly integrates with subscription services, autonomously addressing subscription queries and editing subscriptions.

Protect your reputation with Yuma by autonomously addressing feedback on review platforms and escalating critical reviews to managers.

Handle complex post-purchase technical inquiries with Yuma to boost satisfaction, efficiency, and repeat business.

Handle the continuous stream of social media interactions with Yuma's automated replies and negative comment alerts, maintaining your social presence.

Guide customers on returns/refund process and answer exchange queries with Yuma to streamline processes and boost customer loyalty.

Let Yuma handle WISMO and tracking inquiries, freeing agents for meaningful customer interactions, enhancing overall customer experience.

Leverage Yuma's pre-sales abilities and seal the deal by promptly addressing your customers' pre-sale inquiries during their buying journey.

Yuma auto-tags tickets by intent for smart sorting, deferring to human agents when a personalized human response is needed.

Yuma assists you in automatically cleaning your support inbox, saving your agents time by filtering out unnecessary noise that distracts and slows down your support team.