Simple, transparent pricing that ensures you get the most value out of AI.
Yuma supports all text-based channels.
We support and integrate with the most popular e-commerce tools in the Shopify ecosystem. Subscription, fulfillment, return, review, etc…
We use OpenAI most expensive and best models.
Configure each intent independently to either draft, auto-reply (co-pilot), or start an autonomous conversation (auto-pilot).
Configure each intent independently to create the behavior you want.
Build and configure your own autonomous agents that follow your custom process and perform the necessary actions.
Take autonomous actions on tickets and external resources such as orders, subscriptions, etc.
Configure your persona and writing style for each channel individually.
For a truly localized support!
Tag, Triage, Close, Add internal note, escalate, etc...
Let Yuma connect to your own internal services
Targeted recommendations to help you increase your automation rate.
UI to review every single automation or generated draft.
Unlimited
Unlimited
Generate a draft through a short typed instruction
Unlimited
Generate a draft through a short typed instruction
Unlimited
Entities indexed: Shopify Products & Content Pages, Help Centers, FAQs, Macros, Historical Conversations...
Receive weekly recommendations on recurring questions and automatically build your Q&A over time.
Yuma supports all text-based channels.
We support and integrate with the most popular e-commerce tools in the Shopify ecosystem. Subscription, fulfillment, return, review, etc…
We use OpenAI most expensive and best models.
Configure each intent independently to either draft, auto-reply (co-pilot), or start an autonomous conversation (auto-pilot).
Configure each intent independently to create the behavior you want.
Build and configure your own autonomous agents that follow your custom process and perform the necessary actions.
Take autonomous actions on tickets and external resources such as orders, subscriptions, etc.
Configure your persona and writing style for each channel individually.
For a truly localized support!
Tag, Triage, Close, Add internal note, escalate, etc...
Let Yuma connect to your own internal services
Targeted recommendations to help you increase your automation rate.
UI to review every single automation or generated draft.
Unlimited
Unlimited
Generate a draft through a short typed instruction
Unlimited
Generate a draft through a short typed instruction
Unlimited
Entities indexed: Shopify Products & Content Pages, Help Centers, FAQs, Macros, Historical Conversations...
Receive weekly recommendations on recurring questions and automatically build your Q&A over time.
Everything you need to know about our pricing
A Billable Ticket is one that is automatically fetched by Yuma from your helpdesk software and associated with one of your stores. Tickets that are immediately closed or deleted upon receipt, as well as those conveyed through channels not supported by Yuma (like phone or aircall), are automatically excluded from billing.
An Autonomous Resolution refers to a situation where Yuma autonomously provides at least one AI-generated answer to a customer, and the customer either confirms the answer as satisfactory or ends the conversation without requesting further assistance on the same ticket within 24 hours. Please note that a conversation that necessitates a human to send a message will not be considered an Autonomous Resolution.
CX Manager
at Clove
You
CX Leader at your Brand
Hayley
Operations Director at The Koin Club
Martin
Founder & CMO at MyVariations
