Proof in performance: Case Studies that map the future of e-commerce

See how leading e-commerce merchants unlock growth, savings, and better CX with Yuma’s AI Agents.

How Tediber Achieved 64% AI Automation and Cut Customer Service Response Time from 72 Hours to Under 1 Hour with Yuma AI

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Fashion & Apparel

How UnBonMaillot automated 50% of CX and achieved 4x cost efficiency with Yuma AI

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How FINN, Europe’s leading car subscription platform, automated 45% of B2B CX tickets and cut resolution times by 90% with Yuma AI

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How Javvy Coffee achieved 70% automation and slashed response time from 24 Hours to 12 Minutes, with Yuma AI

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Beauty & Personal Care

A Glossier Touch: Elevating Customer Experience with Yuma AI

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Fashion & Apparel

How Clove Achieved 3x ROI, 70% AI Automation, and 25% Cost Savings in Just 3 Months with Yuma AI

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Fashion & Apparel

How EvryJewels Achieved 89% Automation, slashed cost by 63% and process over 150k tickets with Yuma

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How Petlibro Achieved 79% Automation and Saves 20% Annually with Yuma AI

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Fashion & Apparel

How CABAIA Achieved 74% Cost Reduction with Yuma AI

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MyVariations Slashes Response Time by 70% and Automates 62% of Customer Support Tickets with Yuma AI

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Omnie and Yuma AI: Reshaping E-Commerce Customer Service together

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How MFI Medical Cut First Response Time by 87% and Automated 64% of Customer Inquiries with Yuma AI

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The Koin Club Transforms Customer Support with Yuma AI: 40% Automation & SLA Boost to 57%

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