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Case Studies

Find out why the world's best e-commerce and D2C brands choose Yuma AI

Yuma powers customer service for high growth e-commerce companies across the world. Businesses find us to be the most true AI tech for customer service automation.

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Backed by YCombinator
"Using Yuma in our Gorgias helpdesk enables us to provide faster 24/7 support. In 3 days, we automated 40% of our customer service, solving a thousand tickets effortlessly. The ROI is clear and our agents now focus on CLTV"
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Mehdi‍
‍FOUNDER & CEO AT MOOL
Case Study - Find out why the world's best e-commerce and D2C brands choose Yuma AI
"After trying various AI customer service tools without success, Yuma AI emerged as the standout solution that truly made a difference for us especially with their multichannel accuracy."
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Martin Thiebaut
‍CMO, MYVARIATIONS
After trying various AI customer service tools without success, Yuma AI emerged as the standout solution that truly made a difference for us specially with their multichannel accuracy. - Martin Thiebaut, CMO, MyVariations
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The Koin Club Transforms Customer Support with Yuma AI: 40% Automation & SLA Boost to 57%

"The Koin Club Transforms Customer Support with Yuma AI: 40% Automation & SLA Boost by 50% all while reducing 83% of human effort for their customer support"
Collectibles and Memorabilia
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6 Mins
Read Their Story

MyVariations Slashes Response Time by 70% and Automates 30% of Customer Support Tickets with Yuma AI

“The Yuma's team has made sure all our concerns are tackled, and as a result, we have automated more than 30% of our total tickets in a few months while keeping our Trust Pilot score of 4.8/5”
Dental Hygiene
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5 Mins
Read Their Story