About Yuma AI

About Yuma AI

We are committed to bringing AI to Shopify merchants so that they can deliver exceptional customer service. We have fully embraced the AI disruption, and we firmly believe that customer service will undergo a significant transformation in the next 1-2 years.

At Yuma, our sole mission is to empower merchants with the most recent AI capabilities while empowering customer support agents in their mission to delight customers.

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Backed by YCombinator
The Yuma team celebrating another happy customer!

Meet our team

We may be small in size, but we are mighty! With our focus on product and engineering, we are able to deliver new features on a daily or weekly basis. The AI landscape is evolving rapidly, and we are sprinting to stay ahead.

Guillaume Luccisano
Founder & CEO

Product builder, and serial entrepreneur with over a decade of experience in Silicon Valley, Yuma is Guillaume's 3rd startup

Brendan Samek
Software Engineer

Tinkerer, problem solver, and lifelong computer lover. Takes ideas from zero to one.

Andrew Burkard
Prompt Hacker

Alex Beznos
Software Engineer

Lucas Portet
Lead Frontend & UI

Rasdy Cruz
Ops Magician

Life is too short to remove USB safely

Rafid Imran
Growth Manager / Founding Marketer

Strategy, growth, design, ops

Cyril Vial
Head of Account Management

Novera Tasnuba Aura
Technical Implementation Specialist

A tech, travel, and art enthusiast!

Karol Toruń
Senior Software Engineer

Fullstack dev by day, indie gamedev by night

Jerem Febvre
VP of Marketing

Nour Atefi
International Key Account Manager

Nolwen Attou Izebatene
Senior Key Account Manager

Hector Satre
Head of Product

Bram Cobben
Product Designer

Alex Holubenko
Software Engineer

Tech enthusiast

Louis Coussen
Regional Sales Manager

Drew Katnik
Founding Account Executive

Alex Yoon
Founding Account Executive

Guillaume Luccisano
Founder & CEO

Product builder, and serial entrepreneur with over a decade of experience in Silicon Valley, Yuma is Guillaume's 3rd startup

Brendan Samek
Software Engineer

Tinkerer, problem solver, and lifelong computer lover. Takes ideas from zero to one.

Andrew Burkard
Prompt Hacker

Alex Beznos
Software Engineer

Lucas Portet
Lead Frontend & UI

Rasdy Cruz
Ops Magician

Life is too short to remove USB safely

Rafid Imran
Growth Manager / Founding Marketer

Strategy, growth, design, ops

Cyril Vial
Head of Account Management

Novera Tasnuba Aura
Technical Implementation Specialist

A tech, travel, and art enthusiast!

Karol Toruń
Senior Software Engineer

Fullstack dev by day, indie gamedev by night

Jerem Febvre
VP of Marketing

Nour Atefi
International Key Account Manager

Nolwen Attou Izebatene
Senior Key Account Manager

Hector Satre
Head of Product

Bram Cobben
Product Designer

Alex Holubenko
Software Engineer

Tech enthusiast

Louis Coussen
Regional Sales Manager

Drew Katnik
Founding Account Executive

Alex Yoon
Founding Account Executive

Yuma AI

Install Yuma for:

Affordable AI
True Automation
Immediate ROI