Building the future of e-commerce: the Yuma AI dispatch
Strategic perspectives, product updates, and AI innovations for modern merchants.
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Fresh Perspectives
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Yuma.ai Launches New Metrics Features to Supercharge Automation Insights for Merchants
Yuma.ai Launches New Metrics Features to Supercharge Automation Insights for Merchants
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Yuma Unveils New Performance-Based Pricing Aligned with Its Mission to Automate Ecommerce Customer Support
Yuma Unveils New Performance-Based Pricing Aligned with Its Mission to Automate Ecommerce Customer Support
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Yuma.ai Integrates with Re:amaze to Empower Merchants with Enhanced AI-Driven Customer Support
Yuma.ai Integrates with Re:amaze to Empower Merchants with Enhanced AI-Driven Customer Support
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Yuma unveils brand new AI Chat feature: World first AI-Native Chat for Ecommerce Websites!
Yuma unveils brand new AI Chat feature: World first AI-Native Chat for Ecommerce Websites!
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Yuma AI Launches ‘Guidelines’ to Improve Accuracy of Automated Customer Support
Yuma AI Launches ‘Guidelines’ to Improve Accuracy of Automated Customer Support
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Yuma AI Expands E-Commerce Capabilities Through New Integration with BigCommerce
Yuma AI Expands E-Commerce Capabilities Through New Integration with BigCommerce
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Yuma AI Raises $5 Million to Transform E-commerce Customer Support with Advanced AI Agents
Yuma AI Raises $5 Million to Transform E-commerce Customer Support with Advanced AI Agents
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Why CSAT Fails in Evaluating AI-Powered Customer Support Performance
Why CSAT Fails in Evaluating AI-Powered Customer Support Performance
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Yuma AI selected for prestigious AI Grant: What it means for AI customer care
Yuma AI selected for prestigious AI Grant: What it means for AI customer care
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Why a solid framework is the key to success in AI customer service
Why a solid framework is the key to success in AI customer service
Generative AI vs Chatbots: Understanding the difference
Generative AI vs Chatbots: Understanding the difference
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How to integrate AI into your existing CX infrastructure
How to integrate AI into your existing CX infrastructure
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Top 5 benefits of AI according to customer support professionals
Top 5 benefits of AI according to customer support professionals
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Measuring success: Key metrics for evaluating your CX AI
Measuring success: Key metrics for evaluating your CX AI
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The Ultimate Guide to Delivering E-Commerce Customer Service with Generative AI
The Ultimate Guide to Delivering E-Commerce Customer Service with Generative AI
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Top 4 things to expect when adopting a new AI CX tool
Top 4 things to expect when adopting a new AI CX tool
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How to choose an AI tool for ecommerce customer service
How to choose an AI tool for ecommerce customer service
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How to get the most out of AI for your customer support
How to get the most out of AI for your customer support
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Ensuring security in your AI-powered ecommerce customer support
Ensuring security in your AI-powered ecommerce customer support
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AI for customer care support: What do successful companies have in common?
AI for customer care support: What do successful companies have in common?
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From Frustration to Hope: Why I Finally Believe in E-Commerce Chatbots
From Frustration to Hope: Why I Finally Believe in E-Commerce Chatbots
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Elyn Shuts Its Doors: What It Means for E-Commerce Returns — Plus 6 Alternatives to Consider
Elyn Shuts Its Doors: What It Means for E-Commerce Returns — Plus 6 Alternatives to Consider
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E-commerce CX: Why you need a specialized AI tool, not just a help desk
E-commerce CX: Why you need a specialized AI tool, not just a help desk
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AI and Customer Service: 7 reasons why generative AI outperforms traditional Customer Support
AI and Customer Service: 7 reasons why generative AI outperforms traditional Customer Support
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AI in Customer Service: How to Minimize Technical Debt
AI in Customer Service: How to Minimize Technical Debt
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Featured Case Studies
How Petlibro Achieved 79% Automation and Saves 20% Annually with Yuma AI
Petlibro leverages Yuma AI for 79% automation, reducing costs by 20% and speeding up resolutions by 30%. Enhanced support includes 24/7 coverage and seamless integration, empowering growth.
A Glossier Touch: Elevating Customer Experience with Yuma AI
Learn how a massive global brand like Glossier slashed 87% on overall response time and saved 16 hours in per ticket resolution, all with high accuracy across the board.
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