Building the future of e-commerce: the Yuma AI dispatch

Strategic perspectives, product updates, and AI innovations for modern merchants.

Featured Insight

Yuma.ai now integrates with Front to deliver seamless, scalable support automation

Yuma.ai, a leader in AI-powered customer support automation for e-commerce, is excited to announce its newest integration with Front, the customer communication platform trusted by 9,000 brands.

Latest News

May 31, 2025 - Yuma.ai Now Integrates with Front to Deliver Seamless, Scalable Support Automation

Yuma.ai, a leader in AI-powered customer support automation for e-commerce, is excited to announce its newest integration with Front, the customer communication platform trusted by 9,000 brands.

Feb 10 2025 - Yuma Integrates with Re:amaze to Empower Merchants with Enhanced AI-Driven Customer Support

Yuma, a leader in AI-powered customer support automation for e-commerce, today announced its newest integration with Re:amaze, a robust helpdesk platform trusted by merchants worldwide. This new integration brings Yuma’s AI-driven automation to Re:amaze’s unified inbox—covering email, chat, social, and SMS—so brands can enhance efficiency, reduce response times, and deliver consistently outstanding customer experiences.

Dec 23 2024 - Yuma.ai Launches New Metrics Features to Supercharge Automation Insights for Merchants

Today, Yuma.ai announced the launch of its brand-new Metrics Dashboard, offering merchants a deeper, smarter, and more actionable view into their support operations. This comprehensive revamp equips e-commerce teams with powerful tools to track automation progress, identify opportunities, and take action—all within a streamlined, intuitive interface.‍

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Feb 10 2025 - Yuma Integrates with Re:amaze to Empower Merchants with Enhanced AI-Driven Customer Support

Dec 23 2024 - Yuma.ai Launches New Metrics Features to Supercharge Automation Insights for Merchants

Dec 13 2024 - Yuma AI Expands E-Commerce Capabilities Through New Integration with BigCommerce

Nov 4 2024 - Yuma unveils brand new AI Chat feature: World first AI-Native Chat for Ecommerce Websites!

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Building the future of e-commerce: the Yuma AI dispatch

Featured Insight

Yuma.ai now integrates with Front to deliver seamless, scalable support automation

Latest News

May 31, 2025 - Yuma.ai Now Integrates with Front to Deliver Seamless, Scalable Support Automation

Feb 10 2025 - Yuma Integrates with Re:amaze to Empower Merchants with Enhanced AI-Driven Customer Support

Dec 23 2024 - Yuma.ai Launches New Metrics Features to Supercharge Automation Insights for Merchants

Fresh Perspectives

Yuma.ai now integrates with Front to deliver seamless, scalable support automation

Yuma.ai Launches New Metrics Features to Supercharge Automation Insights for Merchants

Yuma Unveils New Performance-Based Pricing Aligned with Its Mission to Automate Ecommerce Customer Support

Yuma.ai Integrates with Re:amaze to Empower Merchants with Enhanced AI-Driven Customer Support

Yuma unveils brand new AI Chat feature: World first AI-Native Chat for Ecommerce Websites!

Yuma AI Launches ‘Guidelines’ to Improve Accuracy of Automated Customer Support

Yuma AI Expands E-Commerce Capabilities Through New Integration with BigCommerce

Yuma AI Raises $5 Million to Transform E-commerce Customer Support with Advanced AI Agents

Why CSAT Fails in Evaluating AI-Powered Customer Support Performance

Yuma AI selected for prestigious AI Grant: What it means for AI customer care

Why a solid framework is the key to success in AI customer service

Generative AI vs Chatbots: Understanding the difference

Why AI is the key to a better e-commerce CX

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Measuring success: Key metrics for evaluating your CX AI

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How to get the most out of AI for your customer support

How accurate is AI in customer support?

7 Bold AI Predictions for 2035

Ensuring security in your AI-powered ecommerce customer support

AI for customer care support: What do successful companies have in common?

From Frustration to Hope: Why I Finally Believe in E-Commerce Chatbots

Elyn Shuts Its Doors: What It Means for E-Commerce Returns — Plus 6 Alternatives to Consider

E-commerce CX: Why you need a specialized AI tool, not just a help desk

AI for E-commerce CX: This time it's different

AI and Customer Service: 7 reasons why generative AI outperforms traditional Customer Support

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Stay Ahead with the Latest AI & E-Commerce Insights

Featured Case Studies

How Petlibro Achieved 79% Automation and Saves 20% Annually with Yuma AI

A Glossier Touch: Elevating Customer Experience with Yuma AI

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