Integrations

Powerful apps and integrations to acquire, engage and retain more customers.

Quick integration

Get Yuma up and running in just 5 minutes to start automating customer support right away.

Real-time analytics

Get instant data on customer interactions for faster decision making.

CSAT improvement

Improve customer satisfaction with fast, accurate responses powered by AI.

Shopify

Built for Shopify, Yuma AI installs in one click and works as a teammate in your admin. It reads live product, order and customer data, then cancels, refunds, reships or tags orders itself and drafts replies that sound like you—no decision trees. Dashboards log minutes saved and tickets deflected while agents see only edge cases and your team reinvests the time. It also talks natively to Gorgias, Zendesk and the rest of your stack to keep systems in sync.

Kustomer

Kustomer keeps every conversation, order and note in one place—Yuma AI turns that rich view into self‑serving support. Once installed, our Auto‑Pilot agent reads live CRM data, follows your own rules and quietly edits orders, updates records or flags edge‑case tickets before a rep even clicks the thread. Replies land in your brand voice, multilingual if needed, while a realtime panel shows how many L2 and L3 issues closed themselves and how much time your team won back.

WooCommerce

Pair WooCommerce’s open‑source flexibility with Yuma AI’s Auto‑Pilot agents and routine support work fades into the background. Our beta integration lets AI update orders, inventory and customer records directly in WordPress, tag issues, refund or reship—all from a single click install. Replies stay on‑brand, in any language, while a live dashboard tracks savings, freeing your team to design, market and grow. Setup takes minutes, not days, and scales with every SKU.

Gorgias

Add Yuma AI inside Gorgias and routine CX starts running itself. Our one‑click add‑on pulls live order, inventory and customer data in real time, follows your own workflows and quietly refunds, reships or tags tickets before an agent even sees them. Drafts echo your brand voice in any language, while a dashboard shows what’s been automated and what’s next. You watch the queue shrink and focus on the creative, high‑touch moments that still need a human.

Zendesk

Put Zendesk on autopilot. Yuma AI installs with one click, then taps live order, inventory and customer data to refund, reship, cancel or tag tickets before an agent reaches for the keyboard. Auto‑Pilot agents follow your own workflows, reply in your brand voice and hand off only the edge cases. A dashboard shows exactly what’s automated and where to go next, letting your team swap copy‑paste for conversations that actually need them. Multilingual and multi‑brand support comes baked in.

Recharge

Connect Recharge to Yuma AI and subscription chores vanish. When a customer DMs to skip, swap or cancel, Yuma pulls their plan, offers an incentive, updates the discount and closes the ticket—all inside Recharge, no tabs, no macros. Auto‑Pilot agents manage billing changes, product swaps and renewals across Shopify or BigCommerce while a dashboard shows the savings. That’s true automation—speedier support, lower churn and steadier revenue for every subscriber.

Loop Returns

Returns shouldn’t eat an afternoon. With Loop’s data at its fingertips, Yuma AI looks up an order, decides if it’s refundable, flags fraud, swaps a size or drops store credit—all before anyone opens the portal. Customers see live status, you keep bundles straight and agents focus on trickier work. A dashboard tracks every auto‑approved RMA and the logistics cash saved. Setup takes minutes and scales quietly with demand, meaning happier shoppers and fewer support‑tab headaches.

Yotpo

Yotpo keeps shoppers coming back with points, tiers and referral perks; Yuma AI makes that loyalty engine self‑driving. When a customer asks about points or wants to redeem a coupon, the agent never has to tab over—Yuma pulls Yotpo data live, issues rewards, tweaks tiers or logs referrals and then replies in your voice. One install ties Shopify, Gorgias or Zendesk into the loop, and a dashboard shows how many tickets and dollars the automation has returned.

Klaviyo

When support questions drift into Klaviyo territory—unsubscribe, wrong email, questions about email, SMS or push campaigns—Yuma AI handles them quietly in the background. It pulls the customer’s engagement data, edits lists, triggers or pauses flows and then answers in your tone without the agent toggling tabs. Shopify, Gorgias or Zendesk stay in view; marketing records stay in sync. A live dashboard tracks how many clicks and minutes the automation has saved.

ShipStation

Packages shouldn’t park your support queue. When Yuma AI sits alongside ShipStation it can pull live carrier data, reprint labels, update tracking or split an order without an agent touching the shipping tab. One install keeps Shopify, Amazon, eBay and help‑desk threads in sync while a dashboard shows minutes saved and refunds avoided. It scales quietly from ten to ten‑thousand parcels a day. You keep the brand‑ready slips and control; Yuma handles the clicks that used to slow fulfillment.

Bigblue

Bigblue keeps parcels moving, Yuma AI keeps questions out of the inbox. When a shopper asks about next‑day delivery or a gift note, Yuma pulls live data from Bigblue’s warehouse network, updates the order or tracking, and replies in your voice. No dashboard hopping, no manual look‑ups. A live report shows hours saved, emissions avoided and one‑ and two‑day promises kept. Packaging tweaks? Done. Bigblue is plastic‑free, and Yuma lets customers see those green wins.

ShipBob

ShipBob puts inventory within two‑day reach of shoppers; Yuma AI keeps the updates flowing without an agent hunting through dashboards. When a customer pings about stock, customs, or a missed delivery, Yuma grabs real‑time data from ShipBob’s WMS, edits the order, reprints a label, or starts a return, then answers in your tone. One install keeps Shopify, Amazon and help‑desk threads aligned while a live report shows hours saved and carts recovered.

Shipup

With Shipup’s live delivery data wired into Yuma AI, customers get branded status updates while the AI resolves “where’s my package”, files a carrier claim, or tweaks a return—without your team diving into dashboards. The integration sweeps up tracking from 110+ carriers, keeps Shopify or Magento tickets current, and records the wins on a realtime board, freeing agents for conversations that build loyalty instead of locating boxes.

Seal Subscriptions

Subscriptions come with endless tweaks—pause, swap, add a bundle, apply a discount. With Seal’s APIs plugged into Yuma AI, those edits happen the moment a shopper asks. The AI fetches the plan, updates billing or tiered pricing, logs the change in Shopify and replies in your voice, all without touching the Seal dashboard. Agents see the outcome in real time, dashboards track time saved, and subscribers keep moving through checkout instead of waiting for manual fixes.

Skio

Subscription tweaks shouldn’t require a support round‑trip. With Skio’s save engine and SMS portal linked to Yuma AI, a customer can swap flavors, postpone a box, accept a retention offer or join a family plan—all automatically logged in Shopify without your agent touching the Skio dashboard. The AI fetches live cohort data, updates billing and answers in your brand voice while a realtime panel shows churn averted and minutes gifted back to the team.

Subscribfy

Membership queries can pile up: lost perks, billing hiccups, welcome‑offer confusion. With Subscribfy data wired into Yuma AI, those requests are handled the moment they land. The AI fetches the member record, tweaks discounts, extends trials or edits renewal dates, logs the change in Shopify and replies in your brand voice—no dashboard detours. Agents watch churn fall and lifetime value climb on a real‑time panel showing every minute the automation gives back.

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