Shippingbo | Integration with Yuma AI
Shippingbo is an e-commerce logistics platform that brings together three modules in one system: an Order Management System (OMS) for centralizing and routing orders across sales channels, a Warehouse Management System (WMS) for guiding picking, packing, and shipping inside the warehouse, and a Transport Management System (TMS) for automated carrier selection and label generation. The platform integrates with over 120 marketplaces and webstores, connects to 60+ carriers, and supports multi-warehouse operations where each location can have its own logistics configuration. Shippingbo also includes a returns management module with an online portal where customers can initiate returns.
Yuma & Shippingbo
Shippingbo integrates with Yuma in two ways, covering both fulfillment and returns.
As a fulfillment and shipping integration, Shippingbo is natively connected to Yuma. When a customer asks about their order or shipment, Yuma automatically queries Shippingbo to pull live order and shipment status data, then includes that information in its response — fully automating WISMO inquiries included. Yuma can also trigger reshipments directly through Shippingbo when a package is lost or damaged.
As a returns integration, Yuma can search for existing returns by order number and create new return requests through Shippingbo. This means merchants can automate a wider range of post-purchase interactions — from tracking inquiries to reshipments to return requests — without a human agent stepping in.
Key Features of Shippingbo
Order Management System (OMS)
Shippingbo's OMS centralizes orders from all connected sales channels — including Shopify, Amazon, and other marketplaces — into a single interface. Orders are automatically routed to the appropriate warehouse with all the information needed for fulfillment. Inventory levels sync across channels in real time to prevent overselling.
Warehouse Management System (WMS)
The WMS guides warehouse staff through picking, packing, and shipping workflows. Each warehouse runs on a dedicated WMS instance, so logistics strategies like storage zones, picking methods, and team assignments can be configured per location. A consolidated inventory view across all warehouses is available through the OMS.
Transport Management System (TMS)
The TMS automatically selects the right carrier for each shipment based on rules you define — product type, weight, delivery speed, geographic area, or cost. Labels are generated automatically in the correct format for the selected carrier. All carrier contracts and label formats are managed from a single interface.
Returns Management
Shippingbo includes a returns module with an online portal where customers can initiate returns. Returned parcels are tracked through to inspection and restocking. The system consolidates return statuses alongside order and shipment data in the same interface.
Multi-Warehouse Support
Merchants can operate multiple warehouses, each with its own WMS configuration, storage layout, and team setup. The OMS provides a unified view of inventory and orders across all locations, while each warehouse retains independent control over its internal operations.
Why use Shippingbo?
OMS, WMS, and TMS in One Platform
Instead of connecting separate tools for order management, warehouse operations, and carrier management, Shippingbo combines all three in a single system. Data flows between modules without manual syncing or third-party connectors.
120+ Marketplace and Webstore Integrations
Shippingbo connects directly to over 120 marketplaces and webstores, including Shopify, Amazon, and Cdiscount. Orders from all channels are centralized in one place, so merchants don't need to manage logistics separately for each sales channel.
Rule-Based Carrier Selection
The TMS lets you define shipping rules that automatically match each order to the best carrier based on your criteria. This removes manual carrier selection from the fulfillment process and ensures consistent shipping decisions across your team.
Fast Deployment
Shippingbo can be set up and operational in as little as 15 days. The platform provides pre-built integrations for major sales channels and carriers, so merchants don't need long implementation cycles to start processing orders.
Getting Started with Shippingbo
To get started, visit the Shippingbo website to request a demo or learn about plans. For an overview of available carrier and marketplace integrations, see the solutions page. For details on returns management, check the returns feature page.
