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Live integration

Klaviyo

When support questions drift into Klaviyo territory—unsubscribe, wrong email, questions about email, SMS or push campaigns—Yuma AI handles them quietly in the background. It pulls the customer’s engagement data, edits lists, triggers or pauses flows and then answers in your tone without the agent toggling tabs. Shopify, Gorgias or Zendesk stay in view; marketing records stay in sync. A live dashboard tracks how many clicks and minutes the automation has saved.

June 23, 2025
Klaviyo

Why teams connect Klaviyo to Yuma

  • Live customer, order, and platform data inside every response.
  • Autonomous actions mapped to your helpdesk and ecommerce workflows.
  • Brand-safe escalation when a case needs human review.

Klaviyo | Integration with Yuma AI

Klaviyo is a marketing automation platform that allows e-commerce brands to foster customer relationships through personalized email, SMS, mobile push notifications, and more. Klaviyo works with major e-commerce platforms like Shopify and major help desks like Gorgias and Zendesk.

Yuma & Klaviyo

Yuma integrates with Klaviyo to offer automation across your ecosystem. The Integration enables Yuma to perform autonomous actions like searching for data, updating records, and more inside Klaviyo. Essentially, you don't need a human to do mundane tasks like opening Klaviyo and looking for information, then fetching it to resolve tickets. All that can be performed end-to-end by Yuma AI.

Key Features

Automated Flows

Create automatic flows for customer journeys using any mix of email, SMS and push notifications.

Segmentation

Target users with conditions and data like view/purchase history, promo usage, location, email/SMS/push engagement.

Mobile Push Notifications

Reach customers directly on their phones beyond Email and SMS, fostering immediate engagement and lasting connection.

Capture Customer Reviews

Amplify your brand's trust by collecting and showcasing customer reviews across your marketing channels using Klaviyo.

Benchmarking

Compare your digital marketing performance with similar businesses.

Why use Klaviyo?

Email, SMS, and Mobile Push all in one

Klaviyo allows businesses to send email, SMS, and mobile push marketing messages through a single platform. Utilize dynamic content and personalization to send rich messages that drive conversions.

Enhanced Customer Engagement

Keep your brand top of mind with campaigns and automated flows designed to maintain high customer engagement levels.

Unified Customer Data built for E-commerce

Klaviyo's platform unifies data from various sources, enabling hyper-personalized marketing strategies.

Extensive Support

Klaviyo boasts extensive support for their customers, which is always a great thing to have.

Getting Started with Klaviyo

Thanks to their comprehensive support content, getting started with Klaviyo in your e-commerce ecosystem is fairly easy. Klaviyo Academy is a great place to start if you’re interested in learning about Klaviyo. If you want to get started right away, check out their Help Center guides. To get even more out of Klaviyo, join their Community.

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Why e-commerce leaders love their Yuma experience

Glossier testimonial portrait

We barely had to think about the technical side. Yuma just worked, right out of the box. That was a huge relief, so we could focus on customer experience rather than implementation.

Amy Kemp
Director, Omnichannel Customer Experience

Final step

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