Zendesk + Yuma AI

Loop Returns | Integration with Yuma AI

Loop Returns is a comprehensive returns management platform designed to help businesses streamline and automate their return processes. Loop offers a range of features that enable businesses to manage returns, exchanges, and refunds seamlessly. They offer return portals, real-time tracking, and fraud prevention capabilities too. Loop is a great choice for Shopify stores. Loop integrates with Yuma to unlock true automation for you.

Yuma + Loop

Yuma seamlessly integrates with Loop to offer automation across your ecosystem. Integrating with Loop enables Yuma to perform autonomous actions like searching for data. Essentially, you don’t need a human to do mundane tasks like opening Loop and looking for information, then fetching it to resolve tickets. All that can be performed end-to-end by Yuma AI.

Key Features

Returns, Exchanges, and Refunds: Loop Returns supports various return scenarios, including exchanges, refunds, and store credits.

Customizable Returns Portal: Provide a seamless, on-brand returns experience.

Bundles and Store Credits: The platform enables brands to offer bundles and store credits, encouraging customers to continue shopping with them.

Insightful Analytics: For brands to monitor their return processes and make data-driven decisions.

Fraud Prevention: Implement workflows, custom rules, and blocklists to protect against return fraud.

Reasons to use Loop Returns

Seamless Integration with E-Commerce platforms

Loop integrates with top e-commerce platforms like Shopify. With Shopify's new Return APIs, it allows for in-depth data visibility and synchronization between the two platforms. This integration helps merchants to manage returns more efficiently and maintain a clear understanding of their customers' return behavior.

Operational Efficiency and Improved CX

Loop offers automated returns and exchanges, which can help improve customer loyalty, revenue retention, and reverse logistics costs. The platform enables instant exchanges, shop now, bonus credit, and other features, transforming returns into exchanges and improving the customer experience.

Affordability and Focus on Customer Support

They are a more affordable returns management solution compared to other options, making it an attractive choice for merchants looking to manage returns without investing significant time or money. Additionally, Loop Returns prioritizes immediate customer support and communication.

Getting Started with Loop Returns

Activating Loop for your e-commerce platform involves integrating it with your e-commerce platform. They offer detailed help documentation and great support.  Here’s Loop’s Getting Started guide.