Yuma AI vs Gorgias AI: ROI Calculator
See the real cost of using Gorgias and what switching to Yuma saves you.
Your Current Setup
Gorgias Helpdesk Plan
Monthly Ticket Volume2,000 tickets
Auto-set by plan above. Adjust if your actual volume differs.
Gorgias AI Automation Rate60%
Gorgias reports ~60% average. Adjust to match your reality.
Human Agent Cost Per Ticket$2.50
Industry average: $2.00–$3.00
Beyond Price: Why Brands Switch
Reason
Gorgias AI
Yuma AI
Avg. automation rate~60%
79%
Price per AI-resolved ticket$0.90
$0.74
Calculations estimated based on avg benchmarks. Reach out for a tailored quote.
Helpdesk lock-inGorgias only
Gorgias, Zendesk, Kustomer, Gladly, Re:amaze
Safety Guard / sandboxNot available
Multi-layer Safety Guard + sandbox testing
Sales AI (pre-sale revenue)Shopping Assistant only
Full Sales AI + Social AI + Chat AI
Brand voice qualityReported as robotic
Trained on your brand voice
Time to valueNative but limited
Live in 24 hours, 40%+ in 30 days
Ready to stop overpaying?
Stop paying twice. Automate more. Keep your helpdesk.