Skip to content
Yuma AI
ROI calculator

Yuma AI vs Gorgias AI: ROI Calculator

See the real cost of using Gorgias and what switching to Yuma saves you.

Book a demoCalculate your savings

Calculator

Calculate your savings

Enter your Gorgias AI setup and ticket volume. The result updates as you type.

Estimated monthly savings

$861

$10,330 a year

Cost per resolution: Gorgias AI vs Yuma

Gorgias AI$0.90
Yuma (median)$0.74
Book a demo

Monthly cost breakdown

Gorgias AI$3,380 per month
  • Helpdesk plan$300
  • AI resolutions (1,200 × $0.90)$1,080
  • Human-handled tickets (800 × $2.50)$2,000
Yuma AI$2,519 per month
  • Helpdesk plan$300
  • AI resolutions (1,580 × $0.74)$1,169
  • Human-handled tickets (420 × $2.50)$1,050

380 fewer tickets need a human agent with Yuma.

Price per resolution depends on monthly volume. Yuma's figure is the median across customers. Yuma's side assumes 79% automation, based on named customer results. Human cost per ticket defaults to $2.50 (industry average $2.00 to $3.00).

Beyond price

What else changes when you switch from Gorgias AI

See the full comparison
MetricYuma AIGorgias AI
Works with your helpdeskYuma AIGorgias, Zendesk, Kustomer and moreGorgias AIOnly inside Gorgias helpdesk1
Billing unitYuma AIFully resolved ticket, $0.74 medianGorgias AIPer automated interaction, plus helpdesk plan1
Automation rateYuma AIUp to 89% (EvryJewels)Gorgias AIUp to 60% (vendor claim)2
Ecommerce platformsYuma AIShopify, WooCommerce, MagentoGorgias AIAI Agent supports Shopify only5
Time to go liveYuma AILive within a weekGorgias AINot public
VoiceYuma AIVoice AI agentGorgias AIVoice helpdesk; AI Agent on calls not listed2

Competitor details come from Gorgias AI's public materials as of October 2026. Sources are listed on the full comparison page.

Proof

Results on real tickets, not industry averages

See all customer stories

Final step

Ready to automate your customer service?

Join hundreds of e-commerce brands using Yuma AI to deliver faster, better support at a fraction of the cost.

Book a demo
  • 30-day free trial
  • No engineering needed
  • Deploy across channels