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Boost revenue with personalized customer interactions
Boost AOV

Yuma helps you guide shoppers, recommend products, close sales, and recover abandoned carts, automatically.

Why teams choose Sales AI

Sales AI adapts your e-commerce store in real time, delivering hyper-personalized interventions to boost conversions.

Recommend the right product, in the right moment, automatically icon

Recommend the right product, in the right moment, automatically

Turn abandoned carts into recovered sales with smart follow-ups icon

Turn abandoned carts into recovered sales with smart follow-ups

Guide shoppers through purchase decisions with discrete nudges icon

Guide shoppers through purchase decisions with discrete nudges

Boost AOV with subtle upsells, offers, and product info icon

Boost AOV with subtle upsells, offers, and product info

Understand shopper’s intent through their browsing behavior icon

Understand shopper’s intent through their browsing behavior

Track what converts best, and where you’re leaving money on the table icon

Track what converts best, and where you’re leaving money on the table

Use cases

Sales AI use cases that grow revenue across the funnel

See how Yuma increases average order value, lifts conversion rate, reduces cart abandonment, and turns high-intent shopper signals into more revenue.

Features

Intelligent features to convert conversations and boost sales

From tailored recommendations to smart follow-ups, Yuma helps you sell more without sounding like a bot.

Interventions

Smart Recommendations

Analyze each visitor’s browsing to suggest items that match their style, color preferences, or past interests, right when they’re most engaged. By tailoring product picks to real-time behavior, Yuma’s AI nudges shoppers toward a more personalized, higher-value cart.

Smart Recommendations

Social Proof Lift

Harness the impact of user feedback by weaving real customer reviews into your pages. Yuma’s AI scans fresh testimonials and inserts the best quotes where they matter most.

Adaptive UI

Automatically customize your site’s layout, visuals, and product listings in real time based on each visitor’s behavior. With Yuma’s AI, color schemes or entire sections adjust instantly.

Adaptive UI

Segment Builder

Observe how shoppers browse, click, and linger, then automatically group them into targeted lists for promotions. With Yuma’s AI, you can reach the right audience at the right time, whether it’s highlighting new arrivals or sending exclusive offers that resonate.

Segment Builder

Cart Saver

Don’t let abandoned carts slip away. When shoppers leave items behind, Yuma’s AI nudges them to return, sending timely messages or notifications. This well-timed reminder increases conversions, turning near-misses into completed checkouts and happier customers.

Cart Saver

Affinity Nudges

Send quick pop-ups or gentle messages that guide shoppers toward product details, recommendations, or limited-time deals. Yuma’s AI tracks their current journey, ensuring these prompts appear naturally, raising interest without feeling pushy or intrusive.

Next-Best Buy

Provide instant, data-driven product recommendations that reflect a shopper’s cart, history, or preferences. Yuma’s AI personalizes each suggestion, delivering relevant add-ons or complementary items that spark discovery and increase basket size.

Custom Coupon Generator

At precisely the right moment, Yuma’s AI generates a personalized discount code to spark a sale or boost order value. By monitoring user actions, it pinpoints when a small incentive (like free shipping or a percentage off) can tip a browser into a buyer.

Friendly Quote

A friendly face or mascot sharing tips, quotes, or personal insights about the product a shopper views. Yuma’s AI triggers these nudges to add warmth, build trust, and highlight the unique vision behind your brand, making each browsing experience more personal.

Friendly Quote
Safety & Accuracy

Safety Guard

Safety Guard runs every Sales AI intervention through multilayer validation before it goes live. Product picks, nudges, and UI tweaks are checked for accuracy, brand voice, legal wording, and rule limits. Anything off-spec is paused and logged, so automation stays compliant and reputation-safe.

VIP Care

Enjoy dedicated, white-glove service from Yuma’s Success team through a private Slack channel or immediate call support. Whenever questions arise or you need custom solutions, our experts jump in, ensuring your Sales AI operations run smoothly and effectively.

Hard Limits

Define inviolable ceilings on discounts, coupon values, or loyalty points. The AI enforces these caps in real time, preventing budget surprises or fraudulent exploitation while still granting agents flexibility within safe boundaries.

Memory Log

Access a full history of how Yuma’s AI prompted visitors, the outcomes of those interactions, and key performance metrics. This transparency lets you see exactly which nudges succeeded, which messages need tweaking, and how to refine your AI strategy over time.

Analytics

Behavior Insights

Observe how shoppers navigate your site, which items they pause on, and how long they spend reading details. With these patterns, Yuma’s AI infers intent and engages at key moments, offering the right product, prompt, or discount to move them toward checkout.

Advanced Metrics

Track and compare vital stats over time, like conversion rates, revenue per session, average order value, and cart abandonment rate. Sales AI compiles these numbers in one place, so you can measure impact, identify trends, and guide your next optimization moves.

Configuration

One-Click Setup

Simplify your AI launch with a lightweight JavaScript snippet. No heavy configuration or technical fuss required: Yuma’s Sales AI goes live quickly and can be customized later with brand instructions or advanced settings, making it both plug-and-play and flexible.

A/B Testing

Implement your AI-driven interventions in a split test, comparing results against a control group without Sales AI. Gain transparent proof of how many extra sales or improved metrics your automation generates, removing guesswork and validating ROI.

Custom Attributes

Sync unique shopper attributes (like preferred color or style) across your marketing stack. By pushing these details into external tools, Yuma’s AI empowers you to create more precise segments and personal campaigns, and to boost engagement and conversion rates.

Gradual Rollout

Turn new automations on slowly, by channel, region, device, or traffic slice. Measure impact, tweak flows, and expand only when metrics look strong. This phased approach minimizes risk, builds trust with your team, and demonstrates value before scaling to 100 percent.

Omni-Integrations

Seamlessly integrate your product listings, customer reviews, and marketing CRM data. Yuma’s Sales AI gains a complete picture of each shopper and item, empowering it to make smarter recommendations, highlight relevant reviews, and orchestrate the perfect moment to pitch.

Book a demo

Unlock the power of hyper-personalized upsell with Yuma

Yuma plugs into your current helpdesk, storefront, and data sources so your team can automate faster without rebuilding the rest of the stack.

Sales AI recommendation panel
Higher AOV
Recover abandoned carts
Shopify synced
Revenue attribution

Evaluation checklist

What to compare before choosing ecommerce sales AI

Use this checklist to evaluate recommendation quality, experimentation controls, data context, safety guardrails, and how quickly the system can prove lift.

Yuma combines shopper intent, storefront behavior, and experimentation controls in one system instead of scattering them across point tools. For sourced side-by-side research, browse detailed comparisons.

Check 1

Real-time shopper intent signals

Check 2

Recommendation and upsell quality

Check 3

Experimentation and revenue attribution

Check 4

Safety controls for offers and messaging

Check 5

Hands-on rollout support

Next step

Need a sourced side-by-side comparison?

Browse Yuma comparison pages for detailed research on specific alternatives, with pages built for competitor-level evaluation rather than a generic product checklist.

See comparisons

Why e-commerce leaders love their Yuma experience

My Variations testimonial portrait

We chose Yuma AI, because of their overall multichannel accuracy. We tried help desk AI features and other AI products for our customer service but none of them made a difference. Later, we found Yuma to be the most effective option we tried. Yuma helps our customers on Trust Pilot and gets great feedback for super customer service. I think that's great!

Martin Thiebaut
Founder & CMO

Learn how Yuma drives revenue, satisfaction & savings for top brands

Omnie’s partnership with Yuma has boosted automation, cut response times, improved customer satisfaction, and enabled 24/7 multilingual support.

Omnie & Yuma AI
Transforming E-Commerce Support
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Omnie Scales with AI case study preview
Customer story
Omnie & Yuma AI
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5M

Tickets processed (and growing)

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EvryJewels Hits 89% Automation case study preview
Customer story
Tickets processed (and growing)
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A few months ago, the first answer from a human would take 72 hours. Now, for a large portion of tickets, the answer is within an hour.

Tediber cut response times from 72 hours to under 1 hour
64% of customer queries automated
Tediber Achieves 64% AI Automation logo
Tediber Achieves 64% AI Automation case study preview
Customer story
Tediber cut response times from 72 hours to under 1 hour
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79%

Of support tickets fully automated across top ecommerce brands

Case studyPetlibro Powers 79% CX with Yuma AI logo
Petlibro Powers 79% CX with Yuma AI case study preview
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Of support tickets fully automated across top ecommerce brands
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70%

Automation of a massive volume of customer support tickets

Case studyMyVariations Automates Growth logo
MyVariations Automates Growth case study preview
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Automation of a massive volume of customer support tickets
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87.5%

Slashed in First Response Time (FRT)

Case studyMFI Medical Cut FRT by 87% logo
MFI Medical Cut FRT by 87% case study preview
Customer story
Slashed in First Response Time (FRT)
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Clove went from day-long response times to under 3 minutes, automated 70% of tickets, and hit 3x ROI. All within their first 90 days on Yuma.

Clove: 3x ROI, 70% Automation, FRT Under 3 Minutes
They cut costs by 25% in 3 months
Clove Achieves 70% CX Automation logo
Clove Achieves 70% CX Automation case study preview
Customer story
Clove: 3x ROI, 70% Automation, FRT Under 3 Minutes
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