Browse Yuma AI articles tagged #Integrations.
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Yuma can now drive a real Chrome browser to finish a task on any website your team can reach: carrier portals, 3PL dashboards, internal back-office tools. No API, no integration work, no cooperation from the vendor.
Yuma · Sep 2, 2026 · 5 min read
Ecommerce brands can combine Yuma data with Shopify, Google Sheets, CRMs, and any other connected tools in a single Claude conversation.
Yuma · Apr 15, 2026 · 3 min read
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Yuma AI is now officially integrated with Gladly
Yuma · Jul 14, 2025
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“The first ChatGPT-inflected startup that caught our eye was Yuma, whose customer demographic is primarily — but not exclusively — Shopify merchants. Yuma's platform provides ChatGPT-like AI systems that integrate with help desk software, suggesting drafts of replies to customer tickets that are both relevant and customized to the support agents.”
Read article“Yuma.ai, specializing in AI-driven customer support automation for e-commerce, raised $5 million to expand its advanced AI agents, aiming to boost operational efficiency for merchants and help them achieve automation rates above 60%.”
Read article“Yuma AI's top merchants are automating 40 to 60 percent of customer support tickets, improving service for customers and making the value-added work of human support agents more interesting.”
Read article“Yuma AI's top merchants are automating 40 to 60 percent of customer support tickets, improving service for customers and making the value-added work of human support agents more interesting.”
“AI early adopters in the e-commerce space benefited last holiday season, but the tech has become even more common this year, says Guillaume Luccisano, the founder and CEO of Yuma AI, a company that automates customer service for sellers that use Shopify. Some merchants that used Yuma AI during the Black Friday shopping craze automated more than 60% of their customer-support tickets, he says. While some people lament having to deal with a bot instead of a person, Luccisano says the tech is getting better, and people are mostly concerned about whether their problem is getting solved, not whether the email came from a real person or generative AI.”
Read articleJoin hundreds of e-commerce brands using Yuma AI to deliver faster, better support at a fraction of the cost.
