Skio
Skio | Integration with Yuma AI
Skio is a subscription management platform designed specifically for Shopify merchants. It enables easy migration from other platforms. The team is recognized for their consultative approach to onboarding and white-glove support. Skio simplifies the checkout process by eliminating external checkouts and bringing it native in Shopify. The platform is known for easy migrations, customizable subscription options, and direct integrations that enhance user experience. Skio works with major help desks like Gorgias, Zendesk, and several other e-commerce integrations.
Yuma & Skio
Yuma integrates with Skio to offer automation across your ecosystem. The Integration enables Yuma to perform autonomous actions like searching for data, updating records, and more inside Skio. Essentially, you don't need a human to do mundane tasks like opening Skio and looking for information, then fetching it to resolve tickets. Yuma AI can perform these actions end-to-end.
Key Features
Save Engine
Enhances customer retention through personalized cancel flows, which minimize churn and maximize revenue by presenting subscribers with smart, targeted offers and dynamic conditions based on their behavior and preferences.
Password-less Login
This feature reduces customer service inquiries by using a straightforward login process using a 4-digit code sent via SMS or email.
Data Platform
Offers comprehensive analytics on revenue, forecasting, dunning, cohorts, and cancellation flows, powered by Google BigQuery.
Advanced Customer Portal
Skio utilizes modern technologies like React, Next.js, and GraphQL to deliver a better customer portal that reduces support tickets.
Skio SMS
Enables customers to manage their subscriptions via SMS, offering the flexibility to swap products, add one-time purchases, or adjust delivery schedules via SMS.
Why use Skio Subscriptions?
White-glove Migration Support
Features an in-house launch engineering team that manages migration from other tools, ensuring a smooth transition without disruptions in payment processing or customer experience.
Conditional Cancel Flows
Skio enables businesses to create customized workflows that respond dynamically to subscriber actions, such as offering discounts or special promotions if they attempt to cancel their subscription.
Surprise & Delight to Reduce Churn
Allows you to automatically surprise subscribers with a free gift just before they're most likely to cancel.
Offer Family Plans to Customers
This feature allows you to increase organic revenue by offering group discounts and encouraging friends and family to subscribe together.
Getting Started with Skio
To begin using Skio, visit Skio Help Center, which provides comprehensive guides and tutorials. For integrations, view Skio's instructions here.
Why Yuma AI for your e-commerce store?
Built for Merchants
Designed from the ground up to address the unique challenges of merchants. Leverage our deep understanding and strong partnership with the e-commerce ecosystem to enhance your store’s customer service capabilities. Our solutions are crafted with e-commerce in mind, ensuring they meet the unique needs of merchants. Read how our focus on merchants makes Yuma AI the most effective customer service automation tool out there. Our approach is to create true AI automation in your business as opposed to commonly seen basic AI chatbots for Q/A.
True Automation
Yuma AI flawlessly embeds into your favorite help desks like Gorgias and Zendesk, making setup a breeze and automation instant. We connect to your store with just one click allowing you to start automating from day one. Because of our deep integration, Yuma AI can perform complex actions without any human intervention, giving you true automation. Our goal is to build the most capable task-oriented AI agents for you and your business use cases (as opposed to chatbots which are commonly seen).
Yuma AI comes with deep integrations
Automatically personalize customer messages using customer data, such as names, order numbers, and shipping addresses, in your responses. With Yuma AI, you never have to choose between speed and personal touch again. Our AI-driven platform ensures that every response feels individually tailored, enhancing customer satisfaction and loyalty without sacrificing efficiency.
AI-Powered Efficiency
Reduce response times and increase customer satisfaction with AI that understands and resolves queries swiftly. With features crafted to boost efficiency and satisfaction, Yuma AI automates the mundane, letting you focus on what matters — growing your business. Yuma AI not only speeds up response times but also ensures each query is handled with the utmost accuracy, driving customer loyalty and freeing up your team to innovate and expand.
Speak Your Customers’ Language
Yuma AI allows you to tune in your brand voice, offering on-brand responses that resonate with your customers, building loyalty and trust. This capability strengthens customer relationships and elevates your brand’s reliability and appeal, turning casual shoppers into loyal advocates.
What are Yuma AI capabilities?
Data Flow
Yuma has the ability to live to fetch product info, inventory, customer, order etc. data. This real-time access ensures that every customer interaction is informed and up-to-date, allowing for highly accurate and relevant responses.
Built for your entire stack
Yuma AI is designed for e-commerce merchants with their stack in mind. We integrate with popular services like Recharge, Loop Returns, Ship Station, ShipBob, Bigblue, Klaviyo, Skio, etc.
Built for your entire stack
Built for your entire stack with deep integrations with platforms that you use on a daily basis.
Deep Integration
Our deep integration allows Yuma AI to perform complex tasks autonomously. One such case is order status requests from customers, which we understand make up for a lot of total ticket volume.
Multichannel and seamless
Yuma AI can automate all common channels, giving you full coverage and unifying your customer service automation experience. Integrating Yuma AI with your store is quick and straightforward. Get up and running in no time and see the immediate impact of AI-driven customer service.
Automation Dashboard
Yuma AI comes with a detailed dashboard that makes it easy for you to track your automation rate and identify the best ways to automate. Our users also use the Yuma dashboard to showcase Impact to management and the rest of the company.
Data-Driven Insights
Gain valuable insights into customer needs and service performance, helping you make informed decisions to grow your business.
Please book a demo call and get in touch with us to get started. Once you reach out, our strong client success team will reach out to you and help you setup everything from scratch.
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