Order status, returns, exchanges, billing issues, subscription changes and common product questions, with actions taken in Shopify and your helpdesk, not just replies.
Use cases
Sales AI use cases from the frontlines of ecommerce
From WISMO to returns to subscription changes, see how Yuma handles the workflows that fill your queue.
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Popular
Return request
Sarah · Order #4821
Resolved
- Check order and return policy
- Create return label
- Send label and confirm refund
Resolved in 42s, no agent
6 Sales AI use cases
- Sales AI
Boost average order value (AOV) across all shoppers
Recommend bundles and add-ons from your catalog at the moment shoppers are ready to add more.
RevenueView use case - Sales AI
Increase conversion rate (CR) with timely nudges
Step in with the right answer or offer when a shopper hesitates on a product or checkout page.
ConversionView use case - Sales AI
Reduce cart abandonment rate (CAR) and reclaim sales
Follow up on abandoned carts with personal answers to the question that stopped the purchase.
Cart recoveryView use case - Sales AI
Drive revenue growth using deep shopper insights
Turn every shopper conversation into insight on objections, demand and the products people ask about.
Revenue · InsightsView use case - Sales AI
Maximize revenue per visitor (RPV) effortlessly
Guide each visitor to the right product faster, so more sessions end in an order.
RevenueView use case - Sales AI
Upsell to shoppers showing high purchase intent
Spot high purchase intent in conversation and suggest the upgrade or add-on that fits.
UpsellView use case Don't see your workflow?
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