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AI shopping agent for Shopify and Shopify Plus stores

The AI shopping agent that lifts revenue per visitor by up to 18%

Yuma's AI shopping agent answers product questions, recommends the right items, and recovers abandoned carts directly on your storefront. Two-click install on Shopify. No training, no FAQ list, no developer required.

Within one business day, an account executive walks you through a custom demo using your actual product catalog.

  • Up to 18% RPV lift
  • Up to 6% conversion rate lift
  • Two-click Shopify install
  • SOC 2 Type II certified
Yuma's AI shopping agent answering a product question on a Shopify storefront

Trusted by high-volume Shopify brands

  • Glossier logo
  • EvryJewels logo
  • Tediber logo
  • Petlibro logo
  • Clove logo
  • MyVariations logo
  • Jimmy Fairly logo
  • Manucurist logo
  • Glucose Goddess logo
  • Cabaia logo
  • 900.care logo
  • Tumble logo

The problem

Your product pages are losing buyers to unanswered questions

Most shoppers leave product pages without buying because something they needed to know wasn't there. Sizing, compatibility, ingredients, shipping windows, return windows, payment options. Static FAQs cover the obvious questions and miss the specific ones, support tickets answer the question after the visitor has already bounced, and rule-based chatbots send shoppers in circles when their question falls outside the script. An AI shopping agent that reads your product catalog, your reviews, and your policies answers every shopper question in seconds and turns more browsing sessions into purchases.

Yuma AI's support platform has automated over 5 million customer queries for leading brands since 2023. For two years, we watched a pattern repeat. A lot of 'support' messages were really pre-sale questions that should be answered right on the product page, not through support channels.
Guillaume LuccisanoGuillaume LuccisanoCEO and Founder · Yuma AI

Why ecommerce teams choose Yuma's AI shopping agent

  • 01

    Lift revenue per visitor without buying more traffic

  • 02

    Answer pre-purchase questions on the product page in real time

  • 03

    Recommend the right product at the right moment, automatically

  • 04

    Recover abandoned carts before they leave the site

  • 05

    Discover the questions that are actually stopping conversions

Integrations

Plugs into the Shopify stack you already run

Yuma's AI shopping agent reads from your existing Shopify catalog, your product content, your reviews, your policies, and your prior support history in real time, so every answer and recommendation is grounded in your actual store, not a model's guess.

Built for Shopify iconNATIVE

Built for Shopify

Two-click install on Shopify and Shopify Plus. Yuma reads live product, inventory, customer, and order data from Shopify and writes actions back the same way, so the agent can answer pre-purchase questions, recommend products, generate coupons, and surface offers without slowing the site.

product_id
Phantom Lounger · Sand
inventory
12 in stock · ships from CA
action
▸ recommend_addon · Throw Pillow Set
  • Live product data
  • Real-time inventory
  • Recommend products
  • Apply discount codes
  • A/B test against control
See the Shopify integration
Your product catalog, automatically understood iconAUTO

Your product catalog, automatically understood

No FAQ list to build. No rules to write. Sales AI reads your product images, descriptions, specs, and metadata on its own and immediately understands your catalog. Tailored FAQs surface per product and per visitor behavior, so shoppers see the questions most relevant to them on the page they're on.

  • Reads product descriptions
  • Reads product images
  • Tailored FAQs per product
  • Adapts to visitor behavior
  • Zero configuration
See how Sales AI learns your catalog
Your reviews, your policies, your knowledge iconLIVE

Your reviews, your policies, your knowledge

Sales AI pulls answers from your existing knowledge base. Product policies, sizing charts, ingredient lists, shipping rules, return windows, and prior support history all feed the agent. Facts insert verbatim, so warranty terms and ingredient details cannot drift. Reviews surface as social proof in conversations when shoppers ask about durability, fit, or quality.

  • Cite verified facts
  • Surface relevant reviews
  • Honor return policies
  • Read sizing charts
  • Reuse support knowledge
See knowledge base setup
Built-in A/B testing, revenue attribution iconVERIFIED

Built-in A/B testing, revenue attribution

Every Sales AI deployment runs as a split test against a control group without Sales AI by default. Your dashboard tracks Yuma-driven revenue, purchases, AOV change, conversion rate change, impressions, and interaction rate, so you can verify revenue lift on your own traffic before scaling to 100%.

  • Built-in A/B testing
  • Yuma-driven revenue tracking
  • Conversion rate attribution
  • AOV impact
  • Interaction rate
See the Sales AI dashboard
Hands off to your support team when it matters iconVERIFIED

Hands off to your support team when it matters

When a shopper question needs human judgment, a custom order, a complex compatibility question, or when the shopper explicitly asks, Sales AI escalates with full context to your helpdesk. The agent sees the entire conversation history so the shopper never has to repeat themselves.

  • Escalate to humans
  • Full conversation context
  • Helpdesk integration
  • Custom order routing
  • Complex query handoff
See helpdesk integrations

Customer stories

Ecommerce teams running Yuma's AI shopping agent

  • "Our shoppers love the interactive FAQ widget. They get answers fast, and on desktop, in one A/B test, we saw our Revenue Per Visitor increase +18% and our Average Order Value +4%."
    Mehdi Ait OufkirMehdi Ait OufkirCEO · Parachute HomePARACHUTE
    • +18%Revenue Per Visitor
    • +4%AOV
    • Desktop A/B test
  • "Going into this holiday season versus last year's, I had the peace of mind knowing that no matter what, the inbox was going to be fine."
    Shannon WhiteShannon WhiteHead of CX · Javvy CoffeeJavvy Coffee logo
    • 70%automation
    • FRT 24h → 12min
    • CSAT 3.5 → 4.2
  • "We barely had to think about the technical side. Yuma just worked, right out of the box."
    Amy KempAmy KempDirector of CX · GlossierGlossier logo
    • 91%accuracy on shipping tickets
    • 87%drop in response times
  • "It's refreshing to have a partner that's just really trying to make our experience with the product as successful as possible."
    Gabe WalkerGabe WalkerCX Manager · CloveClove logo
    • 3xROI
    • 70%automation
    • 25% cost savings in 90 days
  • PARACHUTE

    +18%

    Revenue Per Visitor +4% AOV

  • javvy logo

    70%

    Automation FRT 24h → 12min

  • Glossier logo

    91%

    Accuracy 87% faster responses

  • clove. logo

    3x

    ROI 70% automation

  • EVRY JEWELS logo

    89%

    Automation 63% cost reduction

  • MFI Medical logo

    $30k

    Saved/year 64% automation

Features

Everything Yuma's AI shopping agent can do, end to end

Built for high-volume Shopify brands that need accurate answers, smart recommendations, and revenue lift on every product page.

01 / Automate

Convert browsers without writing a single FAQ

  • Smart Recommendations

    Analyze each visitor's browsing to suggest items that match their style, color preferences, or past interests, right when they're most engaged. Yuma's AI shopping agent reads real-time behavior and nudges shoppers toward a higher-value cart, with no FAQ list to write.

  • Next-Best Buy

    Provide instant, data-driven product recommendations that reflect a shopper's cart, history, or preferences. Personalize each suggestion with relevant add-ons or complementary items that spark discovery and increase basket size.

  • Cart Saver

    When shoppers leave items behind, Yuma's AI nudges them to return with timely messages and notifications. Well-timed reminders turn near-misses into completed checkouts.

  • Affinity Nudges

    Send quick pop-ups or gentle messages that guide shoppers toward product details, recommendations, or limited-time deals. Yuma tracks the shopper's current journey, so prompts appear naturally instead of feeling pushy.

  • Custom Coupon Generator

    At precisely the right moment, the AI generates a personalized discount code to spark a sale or boost order value. By monitoring user actions, it pinpoints when a small incentive can tip a browser into a buyer.


02 / Adapt

Adapt your store in real time

  • Adaptive UI

    Automatically customize your site's layout, visuals, and product listings in real time based on each visitor's behavior. Color schemes, callouts, or entire sections adjust instantly to what each shopper is most likely to buy.

  • Social Proof Lift

    Weave real customer reviews into your product pages. Yuma scans fresh testimonials and inserts the best quotes where they matter most for decision moments.

  • Friendly Quote

    A mascot or branded face shares tips, quotes, or personal insights about the product a shopper is viewing. The AI triggers these nudges to add warmth, build trust, and highlight the brand's unique vision.

  • Segment Builder

    Observe how shoppers browse, click, and linger, then automatically group them into targeted lists for promotions. Reach the right audience at the right moment, whether it's highlighting new arrivals or surfacing exclusive offers.


03 / Protect

Protect your brand and your customers

  • Safety Guard

    Every Sales AI intervention runs through multilayer validation before going live. Product picks, nudges, and UI tweaks are checked for accuracy, brand voice, legal wording, and rule limits. Anything off-spec is paused and logged.

  • Hard Limits

    Define inviolable ceilings on discounts, coupon values, and loyalty points. The AI enforces these caps in real time, preventing budget surprises while still granting flexibility within safe boundaries.

  • Memory Log

    Access a full history of how Yuma's AI prompted visitors, the outcomes of those interactions, and key performance metrics. See exactly which nudges succeeded, which messages need tweaking, and how to refine your strategy.


04 / Measure

Measure revenue lift and shopper intent

  • Behavior Insights

    Observe how shoppers navigate your site, which items they pause on, and how long they spend reading details. Yuma infers intent and engages at key moments with the right product, prompt, or discount.

  • Advanced Metrics

    Track conversion rates, revenue per session, average order value, cart abandonment, Yuma-driven revenue, and Yuma-driven purchases in one place. Measure impact against a control group through built-in A/B testing.

See Yuma's AI shopping agent run on your product pages

Sales AI installs in two clicks on Shopify and runs as a controlled A/B test from day one, so you can verify the revenue lift on your own traffic before scaling to 100% of shoppers.

Within one business day, an account executive walks you through a custom demo using your actual Shopify catalog. No SDR bombardment.

Ecommerce founder reviewing Yuma's Sales AI results on a laptop

Frequently asked questions

Will Yuma's AI shopping agent hallucinate or recommend the wrong product?+

Every response runs through multilayer validation against your live catalog, reviews, and policies before reaching your shopper, and low-confidence answers escalate or pause for review. Yuma's AI shopping agent pulls from your real product data in real time, not from model training, so warranty terms, sizing, and ingredients cannot drift.

Safety Guard logs every intervention so your team can see exactly what the agent said and why.

Has anyone actually seen revenue lift from Yuma's Sales AI?+

Early Sales AI partners have seen revenue per visitor lift by up to 18%, AOV lift by up to 4%, and conversion rate lift by up to 6%. Every published number comes from A/B tests against a control group without Sales AI, not from internal benchmarks.

Will Yuma lock me into a specific ecommerce platform?+

No. Yuma's AI shopping agent installs on Shopify and Shopify Plus in two clicks, and works on any platform that supports custom scripts. It plugs into your existing storefront, catalog, reviews engine, and CRM without forcing a migration or a rebuild.

How does Sales AI pricing work?+

Sales AI is built around outcomes. Performance is measured against a control group through built-in A/B testing, so you can verify the revenue lift before scaling. Pricing details are covered on a demo call once we understand your traffic and use case.

Is Yuma enterprise-ready for security and reliability?+

SOC 2 Type II certified across the full platform, with multi-model failover across OpenAI, Anthropic, and Google so a single provider outage cannot take your storefront agent offline. Hard Limits cap discount amounts and coupon values, and every AI action is logged and auditable.

How is Yuma different from other AI shopping agents?+

Three things. Yuma's AI shopping agent reads your live product catalog, reviews, and CRM in real time, so every recommendation is specific to your actual store. Multilayer validation catches hallucinations before they reach a shopper. And built-in A/B testing against a control group means every revenue claim is verified on your own traffic before you scale.

What's the difference between an AI shopping agent and a chatbot?+

A chatbot follows a script and matches keywords. An AI shopping agent reads context, understands shopper intent from browsing behavior, pulls live product data, and reasons through multi-step decisions like recommending complementary products, generating a personalized coupon, or recovering an abandoned cart.

Can an AI shopping agent really handle complex pre-purchase questions?+

Yes. For a sizing question, the agent reads your size chart and the customer's past purchases. For a compatibility question, it cross-references product specs, your knowledge base, and reviews. For a shipping question, it pulls real-time carrier and warehouse data. Over 100 ready-to-use actions are available out of the box.

What does the Sales AI widget actually do during a customer session?+

Sales AI is a live chat widget on your storefront that answers pre-purchase questions in real time — sizing, compatibility, availability, shipping estimates, ingredient details. It pulls answers from your product catalog and knowledge base using semantic search, so responses are accurate and specific. It can also recommend products, surface promotions, and qualify purchase intent to help convert browsers into buyers.

Does Sales AI require a lot of setup and configuration?+

None at all. You add a small snippet to your store and Sales AI is live. There's no training step, no FAQ list to build, no rules to write. The widget reads your product images, descriptions, and metadata on its own, so it immediately understands your catalog and starts answering shopper questions accurately. Most merchants see useful conversations from day one, with zero configuration.

How do I add the Sales AI widget to my store?+

Copy and paste a few lines of code into your store's theme. No development work required — the widget loads independently and connects to your Yuma account. It works on Shopify, BigCommerce, and any platform that supports custom scripts.

Can Sales AI hand off to a human agent if needed?+

Yes. When the conversation requires human judgment — a custom order request, a complex compatibility question, or when the customer explicitly asks — Sales AI escalates with full context to your helpdesk. The human agent sees the entire conversation history so the customer never has to repeat themselves.

What languages does Yuma AI support?+

Yuma supports 180+ languages, auto-detects each customer’s language, and responds in that language including regional dialects and right-to-left scripts. Your brand voice and policies stay consistent across all languages.

Can I manage multiple brands or stores from one account?+

Yes. One Yuma account can manage multiple stores or brands from a single helpdesk. Yuma automatically routes each conversation to the right store, applies the correct policies, and pulls the right order data, even when all your stores share the same support inbox.

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