See how leading e-commerce merchants unlock growth, savings, and better CX with Yuma's AI Agents.
Read how Tediber (France's first bed-in-a-box brand) achieved 64% AI automation and cut customer service response time from 72 hours to under 1 hour with Yuma AI
Other · 8 min read · Mar 6, 2026
See how UnBonMaillot used Yuma AI to automate half of its support volume, reclaim agent time, and achieve 4x cost efficiency while scaling across Europe.
Fashion & Apparel · 3 min read · Jan 21, 2026
FINN used Yuma AI to automate 45% of support tickets and cut average resolution times by 90%, freeing agents for high-value sales work and reinforcing the brand’s tech-first, revenue-driven culture.
Consumer Tech · 8 min read · Jul 29, 2025
Learn how the global consumer subscription brand Javvy Coffee automated 7o% of their CX and cut FRT by 99% with Yuma AI
Subscription · 11 min read · Feb 6, 2026
Learn how a massive global brand like Glossier slashed 87% on overall response time and saved 16 hours in per ticket resolution, all with high accuracy across the board.
Beauty & Personal Care · 10 min read · Mar 17, 2026
Explore how Clove revolutionized customer support with AI, achieving 70% automation, slashing response times to 3 minutes, and realizing a 3x ROI, through their successful partnership with Yuma AI.
Fashion & Apparel · 11 min read · May 30, 2025
Learn how EvryJewels scaled customer support with Yuma AI, slashing costs, automating 89% of tickets, and cutting response times by 87.5%.
Fashion & Apparel · 12 min read · Feb 6, 2026
Petlibro leverages Yuma AI for 79% automation, reducing costs by 20% and speeding up resolutions by 30%. Enhanced support includes 24/7 coverage and seamless integration, empowering growth.
Consumer Tech · 13 min read · Jun 24, 2025
CABAIA enhances customer experience with Yuma AI, achieving significant cost reductions and boosting response efficiency. This strategic implementation allows 24/7 customer interaction with seamless integration, empowering their business growth.
Fashion & Apparel · 9 min read · May 30, 2025
"Thanks to the Yuma team, we have automated more than 62% of our total tickets in just a few months while keeping our Trust Pilot score of 4.8/5"
Consumer Tech · 5 min read · May 30, 2025
Omnie has automated 50% of customer support for several of its e-commerce clients after partnering with Yuma AI. They also succeeded in reducing the average FRT from 7 hours to 1 hour. Omnie is currently serving 12 clients with Yuma's AI (and growing).
Other · 6 min read · May 30, 2025
Yuma has enabled MFI Medical to save $30,000 annually, drastically reduce response times (FRT), and boost their Google rating from 3.5 to 4.4, reflecting improved customer satisfaction and operational efficiency.
Other · 7 min read · May 30, 2025
"The Koin Club Transforms Customer Support with Yuma AI: 40% Automation & SLA Boost by 50% all while reducing 83% of human effort for their customer support"
Other · 6 min read · May 30, 2025
“We chose Yuma AI, because of their overall multichannel accuracy. We tried help desk AI features and other AI products for our customer service but none of them made a difference. Later, we found Yuma to be the most effective option we tried. Yuma helps our customers on Trust Pilot and gets great feedback for super customer service. I think that's great!”
Final step
Join hundreds of e-commerce brands using Yuma AI to deliver faster, better support at a fraction of the cost.
